FAQ
How long does it take to repair a watch?
The time required for a watch repair depends on the type and extent of the repair needed. Simple repairs such as battery replacement can be done in a short time, while more complex repairs like a full service can take few weeks.
Can I get an estimate for a repair before sending in my watch?
Yes, you can fill out our online form in the ‘contact us’ on this website. We'll provide you with an testative estimate based on the information you provide.
Do you offer a warranty on your repairs?
We provide a 1-year warranty for all watch repairs, which ensures that any issues you encounter with your watch following the repair will be promptly resolved at no additional cost.(terms and conditions apply)
How do I send in my watch for repair?
You can either bring your watch in person to one of our store in Delhi or you can courier the watch to us.
Which brands do you service?
We are an authorised service centre of Seiko, Citizen and Victorinox. Although we are not an authorized service center for other brands, we do offer repair services for those brands.
Do you also repair clocks?
Yes, we do repair clocks! We offer a wide range of clock repair services, including battery replacement, movement repair, and cleaning. Please contact us to discuss your clock repair needs.
How do I know if my watch needs servicing?
If your watch is losing time, running fast, or making unusual noises, it may need servicing. Additionally, if it has been more than three years since your last service, we recommend having it serviced to ensure its longevity.
Can you replace broken watch crystals?
Yes, we can replace broken watch crystals. We offer a variety of crystal types and can help you select the best option for your watch.
Can you repair vintage or antique watches?
Yes, we have experience repairing vintage and antique watches. Our watchmakers are skilled in working with a variety of watch styles and can help restore your vintage or antique watch to its former glory.